Публикувано в: Административни и спомагателни услуги в Уест Мидландс | Публикувано: |
Company - Leading manufacturing company.
Location - West Bromwich
Salary - £23-25K
Hours - 8.30am-5pm Monday to Friday
This is an excellent opportunity for an Administrator/ Coordinator with a minimum of 1-2 years office experience to join the team of a leading manufacturing company based in the West Bromwich area.
Duties include:
To provide a contact point for customer and colleague queries, following up delivery schedules, identifying products required by the customer and ensuring queries are dealt with in a proactive and timely manner
Dealing with internal / external emails and telephone calls
Provide a proactive approach to customer service, using the in-house management system and delivery-app to ensure efficient product tracking and liaison with site managers and buyers
Liaising with Area Sales Managers, providing sales support
Processing customer call off orders & ordering additional items required
Updating of CRM information to management system
Generating paperwork for production requests & delivery notes
Building strong relationships at buyer & site level
To complete necessary paperwork & maintain filing systems
Requirements
Minimum of 12 months administration/ customer services experience within a fast paced environment.
Good knowledge of Microsoft Word, Excel and Outlook.
Excellent telephone manner