Administration Team Leader

Title: Administration Team Leader

Location: Chelmsford

Salary: £28,000 - £31,000

Days/ Hours of work: Monday - Friday: 08:30 - 16:30

Benefits

25 days holiday + bank holidays
Free onsite parking
Online discount platform
Great training opportunities
Monthly company lunches
Summer and Christmas parties
Pension contribution
Annual reviews
Progression opportunities

The company

We are currently seeking a highly organised and motivated individual to join our client's team as an Admin Team Lead. In this role, you will be responsible for managing a team of administration staff and overseeing day-to-day operations. If you are someone who thrives in a fast-paced environment and wants the chance to make a real impact, then this is the perfect position you.

Duties

Manage a team of administration staff, overseeing and managing workloads to ensure efficient operations
Collaborate with the electrical manager in project management for small projects
Monitor and report key performance indicators (KPIs) and targets to ensure goals are met
Handle office management tasks, including stock control and office maintenance
Update and maintain training records, including booking courses for staff members
Address escalations and complaints from both internal and external stakeholders
Monitor staff performance and provide feedback and coaching as needed
Assist in establishing and maintaining office procedures for enhanced efficiency
Support credit control efforts to ensure timely payments from clients
Set up files for new projects, ensuring proper organisation of all necessary documentation
Conduct inductions and training sessions for new personnel
Provide support to the Directors, including coordinating and organising diaries, training events, internal meetings, and travel and accommodation bookings
Update procedures related to invoicing, expenses, and user guides for systems
Collaborate closely with the Directors on all staffing matters
Develop team focus plans and conduct regular individual meetings to align goals
Build and maintain strong relationships with clients, suppliers, and engineers.
Undertake any necessary training and development to stay updated with industry practises
Perform any other ad hoc duties as required

The ideal candidate

You'll have proven experience in a similar leadership role
You'll have strong organisational and time management skills
You'll have excellent communication and interpersonal skills
You'll be proficient in Microsoft Office Suite
You have the ability to handle multiple tasks and prioritise effectively
You'll have strong problem-solving and decision-making abilities
You have high attention to detail and accuracyOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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