Posted in: Administrative and Support Services in United Kingdom | Posted: |
A new opportunity has arisen to support an expanding team as a Rental Administrator, where you will be working within a busy, fast-paced environment. This role involves providing administrative support to the team to support with managing the processes, and to provide an excellent service to customers.
Duties for the Rental Administrator include:
This Rental Administrator will be working closely with a team of Coordinators to ensure SLAs are met at all times by supporting with:
Booking of the daily rentals
Arranging off-hire rentals for customers
Dealing with the extended and cancelled rentals
Supporting with unallocated, pending or turned-down bookings
The Rental Administrator will also be supporting the Invoicing team to deal with any invoice queries
Dealing with enquiries from the drivers by phone and email
Dealing with any complaints from drivers or customers
Updating the system to book deliveries and collections, and to ensure the information on the rental system is always accurate
Liaising with other branches about any enquiries Candidate Requirements for the Rental Administrator are:
Office administration experience
Excellent communication skills to provide excellent customer service
Technical knowledge of vehicles or rental experience is desirable
Problem-solving skills
Excellent attention to detail
MS Office skills – Outlook, Word, Excel Hours: Monday – Friday 9:00 am – 5:30 pm
Salary: £23,000 Per Annum
Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region