Customer Service Representative, Industrial Store

Job Description
Norco is currently seeking an individual to fill our Industrial Store Customer Service Representative position. The Industrial Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:
Greet customers in a professional and enthusiastic way
Answer telephone calls promptly
Demonstrate in-depth knowledge of products, placement, availability, price and use
Sell welding and safety products and services to customer
Process customer orders and accurately input customer order into the computer
Research products needed for customer special applications
Follow up on customer orders not processed correctly and remedy situation
Keep sales literature current and organized
Track customer’s order in the computer and be able to interpret where order is in the delivery process
Load products into customer vehicle
Adhere to all established procedures, policies and safety rules
Perform other tasks as assigned or necessary
$20-$22/hr DOE